Arcade Privacy Policy

Arcade Inc (“Arcade,” or “we,” or “us,” or “our”) cares about your privacy and recognizes the importance of protecting your personal information. This Privacy Policy (“Privacy Policy” or “Policy”) describes the kind of personal information we may collect during your visit to our website (the “Site”). By accessing the Site, you agree to our collection and use of your personal information as described in this Policy and in our Terms and Conditions.

Personal Information We May Collect

We collect your personal information when you visit our Site, operate a storefront on our Site, request information about our products and services or refer our products and services to others, register for an account, make a purchase, obtain a subscription, create a product design, register for our newsletters and mailing lists, submit a review or evaluation of our Site, products and services, participate in our contests or other promotional events, email or call us, contact us for customer support or submit a complaint, or otherwise interact with our Site, and when you voluntarily provide information to us through the Site. We may also collect your personal information from third parties when you choose to link a third party account with us to create your account, including but not limited to your social media account or Google email accounts.

The information we collect may include personal information, such as your name; email address; telephone number; your mailing or billing address; your contacts from your address book; your username and password; banking details or other payment information; records of products ordered, obtained or considered, or other purchasing and consuming histories, including information about your product preferences; geolocation information; recordings of calls to our customer service line (for quality assurance purposes); and any inferences drawn from personal information we collect from you.

We may also collect personal information from you automatically when you visit our Site. This information may include your Internet Protocol (“IP”) address, your device and browser type, your browsing and search history on our Site and other information about your interaction with our Site and advertisements.

How We May Use Your Personal Information

We use your personal information to provide you with information that you request from us and about our business; to provide and improve our products and services to you; to fulfill customer orders; to contact you from time to time; to provide customer support; to deliver advertisements and marketing promotions and offers about our own products or services we think may be of interest to you; to respond to your inquiries; to facilitate our customer referral program, contests, and other marketing and promotional events; to train our artificial intelligence (“AI”) models to suggest potential products, product designs and services that may be of interest to you; to customize your experience and understand your preferences; for quality assurance purposes; and to audit and analyze the placement and effectiveness of our advertisements and other marketing efforts.

We also use your personal information about your use of our Site to monitor and improve our Site; for internal business analysis; to prevent fraud, activities that violate our Terms and Conditions or that are illegal; and to protect our rights and the rights and safety of our users or others.

How We May Share Your Personal Information

We may share your personal information with services providers that help us operate our business, including through payment processing, verifying customer information, managing customer information and providing customer services, facilitating customer orders and product designs, facilitating email communications; providing security services and cloud-based data storage, hosting our Site and assistance with other IT-related functions, advertising and marketing of our products and services, providing analytics information, legal and accounting services, among other business functions.

We may also share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect ours or others’ rights, property or safety, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your personal information to a third party in the event of a sale, merger, reorganization of our entity or other restructuring.

Cookies and Analytics

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

When you visit the Site, we may place a “cookie” or other online tracking device (e.g., web beacons) that recognizes you when you visit the Sites. These are used for technical convenience to store information on your computer. For instance, we may use a session cookie to store form information that you have entered so that you do not have to enter such information again. We may use information stored in such text files and images to customize your experience on this website and to monitor use of our Site. Some of these cookies may be placed by third parties who serve as our service providers that may use certain technologies to record your interactions with our Site, including without limitation, your keystrokes and mouse clicks, and information about when, how and from where you accessed our Site. This information is used to help manage our Site, understand how our users are interacting with our Site, and improve our user experience. The service providers we use in this regard agree not to sell or disclose any of the recorded information to other third parties (other than subcontractors who may assist in providing this service to us or for legal compliance purposes at our direction). You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies, you may not be able to access certain parts of this website. You can disable cookies from your computer system by following the instructions on your browser or at www.,youradchoices.com.

We do not use cookies, trackers or otherwise collect personal information about your online activities over time and across different websites when you visit our Site, nor do we allow third parties to do so.

We also use certain third-party services Google Analytics to evaluate the use of our Site and conduct internal business analytics. For instance, we use Google Analytics, which uses cookies and other identifiers, to collect information, such as how often users visit the Site, what pages they visit when they do so, and what other websites they visited prior to visiting our Site, to evaluate the effectiveness of our Site. To learn more about how Google Analytics collects personal information, review Google’s Privacy Policy.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers to send a signal to websites you visit indicating you do not wish to be tracked across websites over time. We do not respond to DNT signals at this time.

California Shine the Light

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents that have an established business relationship with a business to annually request, free of charge, information about certain categories of personal information a business has disclosed to third parties for those parties’ direct marketing purposes in the preceding calendar year. We do not disclose any personal information to third parties for their own direct marketing purposes.

Personal Information of Minors

Our Site is a general audience site, but our products and services are not directed to minors under the age of 13 and we do not knowingly collect personal information of minors under 13.

How We Keep Your Personal Information Secure

We implement and maintain reasonable security measures appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. Those measures include administrative, physical and technical safeguards to protect the security, confidentiality and integrity of your personal information. However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, our safeguards may not always be adequate to prevent all breaches of security.

Other Websites and Social Media Buttons

Our Site may contain links to other websites or social media buttons. We are not responsible for the privacy practices or the content of those websites or social media buttons. This Policy applies only to our business and the personal information we collect and use.

Changes to this Policy

We will review and update this Policy as required to keep current with rules and regulations, new technologies and security standards. We will post these changes on the Site or update the “Last Updated” date of the Policy. If the changes are material, you will be notified via notice on our Site.

Accessibility

We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at help@arcade.ai.

Contact Us

If there are any questions regarding this Policy or to request a copy of this Policy in another format, you may contact us using the information below:
help@arcade.ai